How do I cancel my appointment?

Something came up last minute and need to cancel your appointment? 👀


Here's how to cancel your appointment:

  1. Log into your account and go to your Dashboard (you can access your dashboard by clicking on the logo of your university at the top left of the page).
  2. Click on My appointments
  3. On the appointment you wish to cancel, there will be the following option (a little trash can), as shown in the photo below ⤵

Screenshot 2024-03-19 at 08.52.01.png


👉 PS, if you're "late" to your appointment and want to cancel, please make sure to contact your advisor directly to let them know, too!


If, despite all our amazing articles, you need help, you can contact us via Please attach :

  • a screenshot of the problem
  • your login email 
  • the name of your university
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